TBMA

ARDA-ROC & TBMA Spring Conference 2025

May 13-15, 2025
Foxwoods Resort and Casino, Mashantucket, CT

Overview

ARDA-ROC is the leading organization dedicated to advocating and promoting the legislative interests of timeshare owners at the federal, state, and local levels. The TBMA has provided an educational and networking platform for timeshare board members and resort managers of legacy and independent timeshare resorts since 2011. The two organizations have teamed up to create a new and dynamic meeting series just for Professionals like you!

Why You Should Attend the ARDA-ROC/TBMA 2025 Spring Conference:

Education

Hear from top industry experts on topics such as updates on the property insurance market and current trends, compliance with the Corporate Transparency Act, ADA Compliance, and much more.

Access

Connect with ARDA-ROC staff to discuss challenges (and opportunities) facing your resort and how ARDA-ROC can help.

Networking

Collaborate with follow board members to learn board/association best practices and how to drive more revenue for your resort.

Registration and Scholarship Opportunities

Registration is free for board members and resort managers. In addition, ARDA-ROC is providing scholarships for the first 25 board members who register and apply for the event. The scholarship includes complimentary two-night lodging at the host hotel and up to $500 towards travel for the
attendee. Scholarship entries will be accepted through May 1st.

As a conference sponsor, to confirm your attendees please email [email protected].

Hotel Information

The host hotel for the ARDA-ROC/TBMA 2025 Spring Conference is Foxwoods Resort & Casino in Mashantucket, CT. Information on sleeping rooms will be emailed to you with your registration confirmation.

5:00 pm-6:00 pm

Welcome Reception

The Premier H located on the Casino Floor

8:00 am-4:00 pm

Registration

Celebrity Ballroom Foyer

8:00 am-9:00 am

Breakfast with Tabletop Displays

Celebrity Ballroom B-H

9:00 am-9:30 am

Welcome Remarks: What is ARDA ROC & Update on TBMA

Celebrity Ballroom A

Speakers

Jason Gamel

President & CEO, ARDA

Shep Altshuler

TBMA

9:30 am-10:30 am

Session 1: Best Practices for Banking, Accounting and Financials:  How to understand your cash flow in addition to your financials to make the best decisions for your resort. Find out how you can alleviate your pain points to make the best decisions for your resort

Celebrity Ballroom A

Moderator

Michelle DuChamp

Head of Partner Services, Vacatia

Speakers

Stacy Dyer

Senior Managing Director- East Region and Timeshare HOA, Alliance Association Bank

Dennis Levy

VP, Operations, FantasyWorld Management Services

Stephen Furrer

Chief of Resort Operations, InnSeason Management

10:30-10:45 am

Break

10:45 am-11:45 am

Session 2: How to Build the Right Plan for Your Resort: Strategic Planning for a Strong Future

Celebrity Ballroom A

Moderator

Gary Hyde

EVP, Hospitality, Capital Vacations

Speakers

Paula DiPaola

Board President, Magic Tree Resort

Scott MacGregor

EVP and COO, Lemonjuice Solutions

Gary Porter

CEO, Facilities Advisors

11:45 am-1:30 pm

Networking Lunch and Break

Celebrity Ballroom B-H

1:30 pm-2:30 pm

Session 3: Ask the Attorneys: We’ll tackle the burning legal issues of the day and take your questions as well

Celebrity Ballroom A

Moderator

Justin Vermuth

SVP, State Government Affairs & ARDA ROC, ARDA

Speakers

Alex Costopoulos

Corporate Counsel, FantasyWorld Management Services  

Rob Webb

Partner, Baker Hostetler LLP

2:30 pm -3:45 pm

Private Idea Exchange with Resort Managers and HOA members only: An opportunity for discussion amongst HOA and Resort Managers

Sponsors and guests, please take this time to catch up on emails and break
Celebrity Ballroom A

3:45 pm-4:00 pm

Break

4:00 pm-5:00 pm

Session 4: Generating Revenue for Your Resort: Monetizing unsold HOA inventory, alternative sales solutions, ancillary profit centers and shared revenue opportunities

Celebrity Ballroom A

Moderator

Chris McGill

AVP, Client Services, Interval International

Speakers

Jay Anderson

VP Business Development & Operations, Grand Pacific Resorts

Fraser Kirkpatrick

Director of Inventory/Revenue Management, InnSeason Resorts

Dennis Levy

VP, Operations, FantasyWorld Management Services

5:00 pm-5:15 pm

Wrap Up

6:00 pm-7:30 pm

Buffet Dinner with Tabletop Displays Celebrity B-H

8:00 am-3:00 pm

Registration

Celebrity Ballroom Foyer

8:00 am-9:00 am

Breakfast with Tabletop Displays

Celebrity Ballroom B-H

9:00 am-9:15 am

Welcome Remarks

Celebrity Ballroom A

9:15 am-10:15 am

Session 5: State of the Industry Discussion: What’s new in the industry and what’s on the horizon. Hear from timeshare industry experts.

Celebrity Ballroom A

Moderator

Jason Gamel

President & CEO, ARDA

David Callaghan

VP, Business Development, RCI

Jay Wilson

Vice President, Business Development, Interval International

10:00-10:15 am

Break

10:15 am-11:15 am

Session 6: Insurance: Deeper insights and perspectives on risk management

Celebrity Ballroom A

Speakers

David Fischer

President, Gregory & Appel

Terry Ford

SVP, Property & Casualty, Gregory & Appel

Peggy Roberts

EVP, Aon

Laura Betten

Aon

Tracy Williams

Aon

11:15 am-12:00 pm

Private Idea Exchange with Resort Managers and HOA members only

An opportunity for discussion amongst HOA and Resort Managers
Celebrity Ballroom A

Sponsors and guests, please take this time to catch up on emails and break

12:00 pm-1:00 pm

Networking Lunch

Celebrity Ballroom B-H

1:00 pm-1:45 pm

Session 7: Legislative Update

Celebrity Ballroom A

Speakers

Justin Vermuth

SVP, State Government Affairs & ARDA ROC, ARDA

Elizabeth Baker

VP, State Legislative /Regulatory Official Outreach & ARDA-ROC, ARDA

Kevin Riley

Director, Federal Legislation & ARDA-ROC, ARDA

1:50 pm-2:30 pm

Session 8: Emerging Tools in Technology: How you Can Help Your Resort by Being Up to Date on Technology!

Celebrity Ballroom A

Moderators

Gordon McClendon

CEO, SPI Software

Candice Leonard

President, McCall Area Timeshare Association & Board of Trustees, Aspen Timeshares & Rentals

Mike Norton

Director, Client Relations, Timeshareware

Joel Stoyer

General Manager, Cold Spring Resort

2:30 pm-3:15 pm

Conference Session Recap, Wrap Up and Prize Drawings

Celebrity Ballroom A
Note: must be present to win

Patron Sponsors